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Terms & Conditions

Terms

Terms Information: This is an ONLINE ONLY AUCTION PLEASE DO NOT BID IF YOU ARE NOT ABLE TO PICK UP YOUR ITEMS during the scheduled removal times, NO refunds or chargeback will be granted due to a lack of removal at the designated times. After the scheduled removal times, items will be considered abandoned and you will be charged a removal fee for disposal of your items.

Payment: Accepted forms of payment include Visa or MasterCard, Discover, or American Express. Credit cards will ALWAYS be charged at the end of the auction unless otherwise specified. You must have available balance on your credit card for your online purchases. At the conclusion of the auction you will be sent an email with a total of the items you won.

Pre-authorization: A $1.00 pre-authorization amount will be applied to your auction for each auction you bid in. This charge is a pending-only charge meant to verify your credit card on file and will drop off once the auction has ended. It will not post permanently to your account. If you have any questions, please contact our support team via our website contact submission page. If you feel this charge was mistakenly posted to your account, you must provide a bank statement showing that the charge was POSTED (not pending) to your account.

Staff Bidding: Please note that staff bidding is NOT allowed in this auction.

Seller Bidding: Bidding by the seller of item(s) in this auction is NOT allowed.

Product Guarantee. All items sold through ossauctions.com are guaranteed for 30 days from date of the auction end with the exception of items marked "Damaged", "Parts or Repair", or "Unverified Condition". 

Condition Notation of "Damaged", "Parts or Repair", or "Unverified Condition": We have 30 day guarantee all items purchased with the exception of items marked "Damaged", "Parts or Repair" or "Unverified Condition". These items appear to be damaged and are not included in our 30 day product guarantee.  If possible, items will have secondary photos that display the damage, but are not still not tested for completeness and functionality and could have more damage than found upon inspection.

Increasing your Own Bid/Bidding Errors: Please be aware that many bidders routinely increase their own bid to price an item out of reach of other bidders. You should immediately review your bids once submitted. If you mistakenly increase your own bid, place your bidder number in the bid field, or make a typo you must immediately contact our office by in writing - please use the contact sheet on our website (we MUST have your request in writing). We will not reverse bids after the auction has closed, no exceptions. ***Please note that bid cancellations or retractions are at the manager`s discretion only - submitting your bidding error does not guarantee that your bid can or will be deleted/retracted/cancelled.

Staggered Closing: The online auction closes 5 items per minute. This feature will close the bidding on intervals. This feature works great with the auto-extend feature to closely emulate a `live` auction. Dynamic Closing. The closing time of an asset is automatically extended an additional 3 minutes whenever a bid is placed within the last 1 minute of the asset`s closing time.

Bid Notification: If you have been outbid you will be notified by email until the auction begins to close. To quickly review your bids and see if you have won, you can utilize the `review bids` feature. Items that you have been outbid on will be clearly marked.

Winning Bidder Notification: You will be contacted by email ONLY (you are responsible for checking your email) If you feel you have won an item and have not received an email, you must notify us via our contact submission form no later than 9am the next day. In the event an item is not available for pickup, the buyer must, notify our onsite staff and file a claim by replying to your original emailed invoice noting what was not available within 24 hours of the pickup date. After 24 hours, ossauction.com and buyer agrees that no adjustment or refund will be made.

Sales Tax: Sales tax is included in the purchase price of the item. 

Caution: For demonstration purposes, assorted equipment may be joined. Do not assume a lot consists of more than one item simply because they are connected or pictured together. Please inspect the lot numbers and read the descriptions.

Catalog Inaccuracies: You are bidding on the described item, not the photo. Occasionally the wrong photo is displayed. Please always read the item description.

Warranty & Condition of Items Sold: All items are sold with a 30 day warranty unless otherwise specified. You are bidding on the described item, NOT the photo. Bidders are responsible for their own removal. Any item NOT picked up by the set time will be considered abandoned. Removal shall be at the expense, liability, and risk of the purchaser. Purchases will be released upon presentation of a paid email receipt. Please insure that movers or anyone picking up items on your behalf have your paid receipt at the pickup location no items will be released with a paid email receipt. IMPORTANT! : Ossauctions.com will have the option of reselling, removing, storing or abandoning, at the expense and risk of the purchase, items not paid for and/or removed within the specific time. The buyer agrees to pay all deficiencies, legal, collection transportation and storage expenses associated with delinquent accounts or abandoned items.

Choose Wisely: We want every one to get a good deal and most will. However, when you bid on the wrong item or decide an item is not suited for your intended use, our clients are not willing to assume the cost of your mistakes.

Liability: Ossauctions.com and Sellers(s) liability shall be limited to the refund of bidder(s) purchase price.

Limitations: The above-stated Conditions of Sale cannot be altered except in writing by ossauctions.com.